Thursday, December 5, 2019
Ceaseless Service Delivery and Development â⬠MyAssignmenthelp.com
Question: Discuss about the Ceaseless Service Delivery and Development. Answer: Introduction Practice development is defined as a ceaseless process focused on improvement by increasing the effectiveness in patient-centered care. It is based on several principles that are applied in healthcare, one of the principles is person centered care defined as an approach in which the beliefs, values and preferences of the patient are expressed and used in the whole process of management (Manley McCormack 2004). According to Manley (2004) it is a philosophical approach to service delivery and development that focusses on services through the needs, preferences and values of the people under care. This paper shall focus on person-centered care which is one of the principles under practice development. From image one, person centered care revolves around the patient through basing decisions on the needs of the patient rather than the perspective of the practitioner. This represents what the care is all about. To understand person-centered care we need to understand the definition of person, caring and person centeredness. The person is believed to be unique, authentic, worthy and dignified and is recognized, respected and trusted to deal with anything(McCormack McCance 2010). Person centeredness is seen as the characteristic of people depending on relationships and living in a social world while each exists in their own context making them recognized, respected and trusted as a person(McCormack McCance 2010).This means that practitioners have to change the care process from whats the matter with you to what matters with to you as shown in Image 2, where the focus is the needs of the patient rather than the problems that they have. The person-centered care is built on four areas. First we have the prerequisites which define the nurses attributes that affect the care given(McCormack McCance 2010). The other area is the care environment which describes the entire context in which care in offered. Person-centered process is the other area that focuses on the activities employed during care delivery. Through a holistic approach, the care revolves around patient by incorporating the family, healthcare team and healthcare instructions to achieve the best approach that meets the specific needs of the patient as shown in Image 3. Lastly, its the outcomes expected after the implementation of person-centered care. The main role of the approach is to develop better relationships between the parties involved in the process. Through a holistic approach that integrates the family, healthcare practitioners and medical instructions to the needs of the patient. Better relationships are formed thus leading to increased healthcare outcomes. From Image four, the practitioner is the driver of the vehicle while the patient is passenger who determines whether the practice is appropriate or not. Lastly, through participation in developing clinical outcomes, people become proactive in meeting their needs thus reducing pressure on health and social services. Conclusion Person centered care is one of the principles for practice development and has been able to foster a therapeutic relationship between the patient and provider through the patients engagement and involvement in care. Healthcare organizations need to restructure their processes and ensure that they focus on meeting the needs of the patient. The approach can improve healthcare outcomes by observing the varying needs of the patient in a hospital set up. References Brummel?Smith, K, Butler, D, Frieder, M, Gibbs, N, Henry, M, Koons, E, Loggers, E, Porock, D, Reuben, DB, Saliba, D, Scanlon, WJ, Tabbush, V, Tinetti, M, Tumlinson, A Vladeck, BC 2016, 'Person?Centered Care: A Definition and Essential Elements', Journal of the American Geriatrics Society, vol 64, no. 1, pp. 15-18. Manley, K 2004, 'Transformational Culture: A Culture of Effectiveness', in B McCormack, K Manley, R Garbett (eds.), Practice Development in Nursing, 1st edn, Blackwell Publishing Ltd, Oxford. Manley, K McCormack, B 2004, 'Practice Development: Purpose, Methodology, Facilitation and Evaluation', in B McCormack, K Manley, R Garbett (eds.), Practice Development in Nursing, 1st edn, Blackwell Publishing Ltd, Oxford. McCormack, B McCance, T 2010, Person-Centred Nursing Theory and Practice, 1st edn, John Wiley Sons Ltd, West Sussex.
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